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I don't think many monitors support a 10x18 resolution. The lowest is usually 640x480.
Why can't your friend change the resolution? It is just an option in the windows display settings
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With our extreme gelatinous apology,
We beg to inform your Imperial Majesty,
Unto whom be dominion and power and glory,
There still remains that strange precipitate
Which has the quality to resist
Our oldest and most trusted catalyst.
It is a substance we cannot cremate
By temperatures known to our Laboratory.
~ E.J. Pratt
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