louis post is pretty flaming, but i can't disagree on some things he wrote. i personally indeed like to keep away people being in a server, mostly because of there chat behaving (spamming mostly). kick/banning/muting every time isn't really an option either because then they are going to annoy you everywhere and directly feel insulted.

my theory is that there should be some stuff to manipulate texts. like certain words that you can't say, caps turning into normal characters. "????" to "?" colors off and such stuff. and maybe some .ini file where you can put/edit/add things simply to this. for your own server. or maybe commands. i don't know if this is possible tough.