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Stijn

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Joined: Mar 2001

Posts: 6,968

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Feb 12, 2014, 10:18 AM
Stijn is offline
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I'm not accusing you of ad hominems. I'm just kind of annoyed at your bluntness. Just let me know the site is down by posting a message on these forums. Don't jump to conclusions about our host (it could've been your connection for example; that's happened before). Don't add unnecessary qualifiers like "J2O hosting sucks" and "it's pretty bad". We know it sucks when the site is down. Obviously.

Just be nicer! It makes things more fun for everyone. And the site will get fixed either way. Just as a FYI, what happens is:

1. The site is down
2. Someone lets me know, or I find out by myself
3. I check our web host's control panel to see if there's a server outage
4. If so, usually the only solution is to wait. These things usually resolve themselves in 1 or 2 days (as happened now) so I may not always post a note about it on the site (that's impossible if the site is down anyway, for obvious reasons)
5. If not, I fix the site bug that's causing it or file a support ticket
6. ???
7. Site works again